Frequently asked questions
when is the cellardoor open
Our cellardoor closed in May 2024.
We open for pop up events and tastings a few times per year. Subscribe to our newsletter to find out when the next event is or keep an eye out on our socials
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How do I access my wine club
Sign into your account via the 'Account' button in the top menu.
Once you are in your account you can use the following pages:
Subscriptions - view your current club details.
Shipments - update your delivery address.
Payment methods - update your card details.
Membership - update your club details (how many wines you want either 6 or 12 and how frequently you want wine delivered either quarterly or half yearly).